Privacy Policy

Last updated: April 15, 2024

Introduction

Pixel VPN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Pixel VPN mobile application and related services.

Information We Collect

We collect minimal information necessary to provide our VPN service:

  • Email address (for account creation and communication)
  • App usage statistics (anonymized)
  • Connection timestamps (for service optimization)
  • Server load information (for performance monitoring)
  • Payment information (processed securely by our payment provider)
  • Device information (type, operating system, and app version)

We do not log:

  • Your browsing history
  • Traffic data or content of any communications
  • DNS queries
  • IP addresses
  • Connection timestamps that could identify specific user activity

How We Use Your Information

We use the collected information to:

  • Provide and maintain our VPN service
  • Process your payments and subscriptions
  • Send you important service updates and announcements
  • Improve our service and user experience
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your information:

  • AES-256 encryption for all VPN connections
  • Secure storage of personal data
  • Regular security audits and updates
  • Strict access controls for our systems

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Receive a copy of your data

Contact Us

If you have questions about this Privacy Policy or your data, please contact our support team through the app or website.